We want you to be confident trying InquiryPilot. This policy explains cancellations and refunds. It applies alongside our Terms of Service.
You can cancel a paid subscription at any time from your account or by emailing us. When you cancel, your plan stays active until the end of the current billing period, and it will not renew. We do not charge a cancellation fee.
If you are on a monthly plan, you may request a full refund within 3 days of the charge.
If you are on an annual plan, you may request a full refund within 7 days of the initial purchase. After 7 days, annual plans are non-refundable for the remainder of the term, but you can cancel to prevent renewal.
Lifetime purchases may be refunded within 7 days of purchase if you are not satisfied. After 7 days, lifetime purchases are non-refundable.
Additional channel accounts follow the same rules as the plan they are billed under (monthly or annual).
Email support@getinquirypilot.com from the address on your account, with your order details. Approved refunds are returned to the original payment method; the time to appear depends on your bank or card provider.
We may decline refunds in cases of clear abuse, fraud, or violation of our Terms (for example, using the Service for spam or unlawful messaging).
Contact support@getinquirypilot.com — we're happy to help.