These Terms govern your use of InquiryPilot (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
InquiryPilot is an AI sales-assistant that helps businesses answer inquiries across WhatsApp, email, website chat, and Facebook/Instagram Messenger, background-check leads, and manage conversations. Features depend on your plan.
You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information and be authorized to use any channel credentials you connect.
Paid plans are billed in advance, monthly or annually as selected, per channel account. Payments are processed by our payment provider. Subscriptions renew automatically until cancelled. You can cancel at any time; access continues until the end of the paid period. Prices may change with notice for future billing periods. Lifetime plans are a one-time purchase for the features described at the time of purchase. Refunds are governed by our Refund Policy.
Prices are exclusive of taxes unless stated. You are responsible for any taxes that apply to your purchase where required.
The Service uses AI to generate suggestions and replies. Output may be inaccurate or incomplete. InquiryPilot is a sales-assistance tool and does not guarantee any sales outcome, and does not replace your own commercial judgment, contracts, or compliance obligations. Sensitive actions (final quotes, payments) are routed to a human by design; you remain responsible for reviewing and for the conduct of your business.
You retain ownership of the content you provide and of your end-customer conversations. You grant us a limited license to process that content solely to operate the Service for you, as described in our Privacy Policy.
We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features with reasonable notice where practicable.
The Service is provided "as is" and "as available" without warranties of any kind to the maximum extent permitted by law. To the maximum extent permitted by law, InquiryPilot's total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages, or for lost profits or data.
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or unlawful use. On termination, data is handled per our Privacy Policy.
We may update these Terms. Continued use after changes take effect constitutes acceptance. Material changes will be reflected by the "Last updated" date.